Terms of service
Last updated: [February 28 2026]
OVERVIEW
Welcome to Ma'cha Doin! The terms “we”, “us” and “our” refer to Ma'cha Doin. Ma'cha Doin operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Ma'cha Doin is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
Nothing in these Terms excludes, restricts or modifies any rights you may have under the Australian Consumer Law.
ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least 18 years of age or the age of majority in your jurisdiction of residence.
You agree to provide accurate and complete information when making a purchase and to keep your account information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
OUR PRODUCTS
We make every effort to accurately display our products. However:
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Colours may vary depending on your screen settings.
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Natural materials such as wood may vary in grain, texture, tone, or minor markings.
Many of our products contain natural materials, including bamboo and wood. Variations in wood grain, small cracks, tonal differences, or minor imperfections are natural characteristics and are not considered defects.
We are not responsible for damage resulting from:
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Improper storage
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Soaking or dishwashing wooden items
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Excessive moisture exposure
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Misuse or accidental damage
Proper care instructions should be followed.
All product descriptions are subject to change at any time without notice.
ORDERS
When you place an order, you are making an offer to purchase.
Ma'cha Doin reserves the right to accept or decline any order at our discretion.
Orders may be cancelled if:
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Fraud is suspected
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Incorrect pricing occurred
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Stock becomes unavailable
Your purchases are subject solely to our Refund Policy
Products are sold for personal use only and not for commercial resale.
PRICES AND BILLING
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
Prices exclude shipping unless specified.
We reserve the right to modify pricing at any time.
You agree that all payment details provided are accurate and that you are authorised to use the payment method submitted.
SHIPPING AND DELIVERY
Delivery times are estimates only.
We are not responsible for delays caused by:
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Shipping carriers
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Customs
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Postal disruptions
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Events outside our control
Risk in the goods passes to you once the order is transferred to the carrier.
INTELLECTUAL PROPERTY
All content on this website — including branding, images, product designs, text and graphics — is owned by Ma'cha Doin or its licensors.
You may not copy, reproduce, distribute or use our content without written permission.
OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties.
We are not responsible for third-party services.
THIRD-PARTY LINKS
We are not responsible for third-party websites or their content.
Accessing third-party sites is at your own risk.
RELATIONSHIP WITH SHOPIFY
Ma'cha Doin is powered by Shopify. However, all purchases are made directly with Ma'cha Doin.
Shopify is not responsible for any injury, damage or loss resulting from products purchased through our store.
You release Shopify from claims relating to transactions with Ma'cha Doin.
PRIVACY POLICY
All personal information is handled according to our Privacy Policy.
Shopify may process personal information as part of providing the Services.
FEEDBACK
Any reviews, comments or feedback submitted may be used by Ma'cha Doin for marketing or operational purposes without compensation.
You confirm that your feedback does not infringe on any third-party rights.
ERRORS AND INACCURACIES
We reserve the right to correct errors in pricing, product descriptions, or availability at any time, including after an order has been placed.
PROHIBITED USES
You agree not to:
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Use the Services unlawfully
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Attempt fraud
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Copy or scrape content
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Upload malicious code
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Interfere with website functionality
We may suspend or terminate accounts that violate these Terms.
DISCLAIMER OF WARRANTIES
Except as required under Australian Consumer Law, the Services and products are provided “as is” without warranties of any kind.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Ma'cha Doin will not be liable for:
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Indirect or consequential losses
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Loss of profits or data
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Damage caused by misuse of products
Our liability is limited to the amount paid for the product.
This limitation does not exclude rights under Australian Consumer Law.
INDEMNIFICATION
You agree to indemnify and hold harmless Ma'cha Doin and Shopify from claims arising from:
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Your breach of these Terms
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Your misuse of products
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Your violation of laws or third-party rights
GOVERNING LAW
These Terms are governed by the laws of Victoria, Australia.
You agree to the jurisdiction of the courts of Victoria.
CHANGES TO TERMS
We may update these Terms at any time.
Continued use of the Services constitutes acceptance of any updates.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Ma'cha Doin
Australia